The SMARTPOUF.COM manufacturing company operates as a modern business active in the sale, manufacture, and rental of covers, tablecloths, and related items in Greece, offering its products both to the Greek and the international market through its online store at www.kalymma.gr
, with the aim of providing information and services to its visitors (hereinafter “Users”). The SMARTPOUF.COM
website and the Website belong to the manufacturing company under the name Evangelia–Charoula Tsigarida, with the trade name SMARTPOUF.COM and VAT No.: 149119013, headquartered in Chalkida, 3rd km of the Chalkida–Aliveri National Road, Postal Code 34100, Tel: +30 22210 82638 – +30 22210 82451 – +30 697 9107855, Email: info@smartpouf.com
, website: www.smartpouf.com
, and is supervised by the Hellenic Data Protection Authority (HDPA).

The SMARTPOUF.COM manufacturing company is the Data Controller of your personal data received through the use of the website. The processing of your personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and European legislation for certain sectors, the applicable Greek legislation on the protection of personal data, as well as the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as in force) and the decisions of the Hellenic Data Protection Authority (HDPA).

In this Statement we set out the Personal Data Protection Policy. Information is provided regarding the type of personal data we collect about you, the way and purposes for which we collect it, the third parties with whom we share such data, as well as the rights you have.

Which of your personal data do we process?
We collect and process the personal data you provide to us on the basis of the following legal grounds:

• Legitimate interest, as required for the provision of the offered services
• Legal obligation, for compliance with applicable laws and regulations
• Your consent, which you may withdraw within the framework of your rights

We do not process personal data without your consent, or unless you are our customers, or unless you have provided your data to the Company yourself.

We ask you to provide certain personal data in order to provide you with the products or services you are interested in. For example, when you make purchases, contact our customer service, request to receive news, create an account, participate in our events or contests, or interact with or use our Websites.

This personal data includes the following:

• Contact details, including name, email, phone number, postal address and billing address
• Login and account details, including username, password and unique user identifier
• Personal details, including gender, city and purchase history
• Payment or credit card details
• Personal preferences, such as your wish list, and preferences relating to marketing and cookies

At this point it is noted that you are responsible for the accuracy of the data you provide to us.

When you interact with our Websites and Apps, certain data is collected automatically from your device or the browser you use. More information about these practices is included in the Cookies section of this privacy policy. This data includes:

• Device identification numbers, call status, network access, storage information and battery information
• Cookies, IP addresses, referrer headers, browser identification data and version, as well as web beacons and tags.

TOOLS to Set What Personal Data We Collect:
When using our Websites, we provide timely notice and obtain your consent for certain practices. For example, we obtain your consent to use your location and to send you notifications. In many cases, the platform of the browser you use or your mobile device provides additional tools that allow you to control when your devices collect or share certain categories of personal data. For example, your mobile device or your browser may provide tools that allow you to manage cookie use or location sharing. We encourage you to familiarize yourself with and use the available tools on your devices.

WHY and HOW we use your personal data
We use your personal data for the following purposes:

To provide the Websites and Services you request.
When you use the Website, we use your personal data to provide you with the product or service you have requested. For example, if you make a purchase on the website www.smartpouf.com
, or participate in an event or promotion, we will use the contact information you provide to contact you regarding the purchase, event, or promotion. If you contact our customer service, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve an issue or answer your questions.

In many cases, in order to use certain features on the Websites, you may need to provide SMARTPOUF.COM with additional data or additional consent for the use of certain features in a particular way. For example, to share content on social media, you may need to provide login details for your social media accounts.

To communicate information about our products, services and events, and for other promotional purposes
When you provide your consent, we will send you promotional communications and news about SMARTPOUF.COM products, services, and other promotions. You can opt out of these communications at any time after you have provided such consent.

If you are already a SMARTPOUF.COM customer (for example, if you have placed an order with us), we may use the contact details you provide to send you marketing updates about similar SMARTPOUF.COM products or services, where permitted by applicable law (unless you have already chosen not to receive such content). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to personalize our communication with you about products and services that we believe may interest you.

For the operation, improvement and maintenance of our business activity, products and services
We use your personal data for our business activity. For example, when you make a purchase, we use this information for accounting, auditing, and other internal operations. We use personal data regarding how you use our products and services to improve your user experience, to help identify technical issues and service delivery problems, and to manage the Websites.

To protect rights, property or security, ours or of third parties
We may also use your personal data regarding how you use our Websites and Apps to prevent or detect fraud, abuse, illegal use, and violations of our Terms of Use, as well as to comply with court decisions, government requests, or applicable law.

For general research and analysis purposes
We use data regarding how you use our Websites and Services to better understand consumer behavior and preferences. For example, we may use information about how visitors to the website www.smartpouf.com
use product search and discovery in order to better understand the best ways to organize and present product offers in the “showcases” of our online store.

Other purposes
We may also use your personal data in other ways and will provide specific notices when we collect the data, while obtaining your consent where required.

Legal Basis
To process your personal data, we rely on certain legal bases, depending on how you engage with our Websites. When you purchase SMARTPOUF.COM products through our Website, we need your personal data to perform our contract with you. For example, we need payment and contact details to deliver your order. We also rely on other legal bases, such as our legitimate rights as a business, compliance with a legal obligation, or the protection of our vital interests.

With whom do we share your data?
We do not trade or transfer your personal data to third parties except as set out in this Privacy Statement and as required by law.

SMARTPOUF.COM shares your personal data with:

SMARTPOUF.COM for the purposes and within the terms set out above

Third-party service providers who process personal data on behalf of SMARTPOUF.COM, for example for shipping and deliveries, hosting, management and maintenance of our data, email distribution, research and analysis, management of brand and product promotions, as well as the management of certain services and features. When we use third-party service providers, we enter into agreements obliging them to apply appropriate technical and organizational measures to protect your personal data.

Other third parties, to the extent required for the following purposes: (i) compliance with a government request, court decision or applicable law, (ii) prevention of illegal uses of our Websites or breaches of our Websites’ Terms of Use and our policies, (iii) our protection against third-party claims, and (iv) assistance in preventing or investigating cases of fraud (e.g. counterfeiting)

Other third parties when you have given your consent
We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business activities or assets (such as in the event of a reorganization, transfer, dissolution, or liquidation).

SMARTPOUF.COM has taken all necessary measures so that its staff and partners are specifically authorized for this purpose and are fully bound by confidentiality and the obligations provided by legislation regarding the collection and processing of the above data.

At SMARTPOUF.COM we take all necessary information protection and security measures. More specifically, we have developed and implemented best technical and organizational security and information protection mechanisms with the aim of protecting their integrity, availability and confidentiality.

Disclosure by you
When you use certain social media features on our Website, you may share content with your friends or the general public, including information about your interaction with SMARTPOUF.COM.

PROTECTION and MANAGEMENT of your Personal Data
At SMARTPOUF.COM we take all necessary information protection and security measures. More specifically, we have developed and implemented best technical and organizational security and information protection mechanisms with the aim of protecting the integrity, availability and confidentiality of such information.

Encryption & Security
We use a variety of technical and organizational security measures, including encryption and authentication tools, in order to maintain the security of your personal data.

How do we ensure that Processors respect your data?
Processors acting on our behalf have agreed and are contractually bound to us, in accordance with Article 28 GDPR:

to maintain confidentiality,

not to send your data to third parties without the Company’s permission,

to take appropriate security measures, and

to comply with the legal framework for personal data protection and in particular Regulation 979/2016/EU (otherwise GDPR).

How does SMARTPOUF.COM protect your data?
SMARTPOUF.COM has taken all appropriate organizational and technical measures, in accordance with technological standards and applicable laws and regulations, in order to ensure that the processing of your personal data, either by itself or by third parties on its behalf, is lawful, appropriate, and provides the appropriate level of security to prevent any unauthorized or accidental access, processing, deletion, alteration or other use thereof.

For how long will your data be retained?
The personal data processed by SMARTPOUF.COM are retained obligatorily for as long as necessary to fulfill the purpose of processing. When the purpose of processing ceases, the data are deleted unless otherwise provided by the applicable legislative and regulatory framework or if required to defend SMARTPOUF.COM rights before a Court and/or another competent Authority.

Data from newsletter management are retained until you withdraw your consent.

Data collected during online purchase of products are retained for a period of five (5) years from the purchase, for reasons of compliance with national legislation (e.g. tax obligations). This period may be extended if a need arises to defend SMARTPOUF.COM rights before a Court or another competent Authority.

Furthermore, SMARTPOUF.COM undertakes the obligation to inform you, without undue delay, of any breach of your personal data that may pose a high risk to your rights and freedoms, provided that such breach does not fall within one of the exceptions expressly provided by law. In any case, if you yourself become aware of a breach of the protection of your personal data, you have the right to lodge a complaint with the Hellenic Data Protection Authority.

USEFUL CONTACT DETAILS
Company name: Evangelia–Charoula Tsigarida, trade name smartpouf.com.

Address: 3rd km of the Chalkida–Aliveri National Road

Telephone: +30 22210 82638 – +30 22210 82451 – +30 697 9107855

Email: info@smartpouf.com

Who can I contact for any questions/issues?
For any question, clarification or request regarding the protection of your personal data, you may contact the email address info@smartpouf.com
.

What about third-party websites?
The Website provides the possibility of access to third-party websites through appropriate links. These links have been placed solely for the convenience of the Website Users, while the websites to which they refer are subject to their own Terms of Use and Personal Data Protection Statements. The placement of links does not constitute an indication of approval or acceptance of the content of the respective websites by the Website administrator, who bears no responsibility for their content, nor for privacy protection practices or the accuracy of the materials contained therein. SMARTPOUF.COM has no control over websites owned by third parties or their content, and visiting them is carried out through this website and, as a result, SMARTPOUF.COM does not endorse, sponsor, advise or otherwise accept any responsibility for these websites or their content. If the User decides to use, via the links of the Website, any of the third-party websites, they accept that they do so at their own responsibility.